Case study: e-impound in the City of Paris
Nothing beats a real case to understand the benefits of a solution. Let's have a look at the City of Paris.
- Call for tenders in 2016
- Live since January 1, 2017
Increase of the impound rate, from 20% to 40%. Check!
The city's first objective was to optimise the action of its agents. With this need in mind, a call for tenders was issued in 2016, to which we responded.
One key figure measures the effect of such a change: the impound rate, the share of vehicles actually removed among all requests initiated. It directly reflects the speed of everyone involved and the performance of the tool. Since go-live on January 1, 2017, the rate has doubled, from 20% to 40% in three years.
Impound rate of initiated requests, in three years.
Save money. Check!
The digital transformation of local and state services has been a major issue in recent years. E-impound is a complete alternative for managing the impound process.
The result? The City of Paris went from 32,000 paper sheet books a year to fewer than 2,000 for this activity: a 93.75% reduction. Eco-friendly and cost-saving!
Paper sheet books per year for the impound activity.
Improve process efficiency. Check!
Our processes guide law enforcement agents at every step, and all information is kept in a protected format.
In three years, losses and errors on impound requests fell from 10% to less than 1%, and complete, detailed digital inventories reduced annual disputes by more than 50%.
Losses and errors
Down from 10%.
Annual disputes
Thanks to digital inventories.
Convenience and adoption. Check!
But our users explain this better than we do.
“We immediately see the location of the offence on the map. Clicking on a bubble to send it to a tow truck, instead of typing the whole report on a keyboard, saves time.”